MOLT82 APPS SUPPORT

Need a hand?

Find quick answers for Molt Score, Premium purchases, saved games, sharing, display issues and general app support.

CONTACT

Support from Molt82 Apps.

If you cannot find the answer below, email us and include enough detail for us to reproduce the issue.

MOLT SCORE SUPPORT
molt82apps@gmail.com

Please include your device model, Android version, Molt Score version, the sport or screen involved, and what happened.

Helpful information to include • Device model • Android version • Molt Score version • Sport or game mode • What you expected • What actually happened
QUICK HELP

Try these first.

Most common problems can be fixed without losing your saved settings.

APP LOOKS WRONG AFTER AN UPDATE

Fully close Molt Score and reopen it. If the issue remains, restart the phone and check that the latest app version is installed.

SCREEN OR POPUP DOES NOT FIT

If a screen still does not fit, send us your device model and a screenshot so we can check the layout.

SHARING DOES NOT SHOW THE APP I WANT

Molt Score uses Android's normal sharing system. Available destinations depend on your installed apps and Android share settings.

SAVED GAME OR SCORE

Molt Score is designed to reopen unfinished games from their last saved state. Starting a new game or reset may replace that state.

PREMIUM NOT SHOWING

Make sure Google Play is signed into the same Google account used for the purchase, then restore the purchase where available.

TEAM IMAGE OR COLOUR ISSUE

Reopen the team edit screen, check the saved appearance settings and save again.

FAQ

Common questions.

Does Molt Score need an account?

Core Molt Score functionality is designed to work without requiring a separate Molt Score user account.

Does Molt Score work without internet?

Core scoreboard functions are designed to work locally. Advertising, purchases, analytics and future external services may require internet access.

Where are my scores and settings stored?

Most scoreboard settings, saved games and preferences are stored locally on your device.

Will uninstalling remove saved information?

Uninstalling an Android app can remove locally stored app data. Android backup and restore behaviour may vary.

How do Premium purchases work?

Premium purchases are handled through Google Play. Pricing and purchase terms are shown before purchase.

Can I use my own team images?

Where team-image features are available, users are responsible for having permission to use the selected image, logo or branding.

Is Molt Score an official scoring authority?

No. Molt Score is a scoring and statistics aid. Official results and competition rules remain subject to the relevant competition or governing body.

How do I report a bug?

Email molt82apps@gmail.com with your device model, Android version, app version, sport or screen, what you expected, what happened, and a screenshot if possible.

PREMIUM & PURCHASES

Google Play handles the purchase.

Molt Score checks your valid purchase entitlement to unlock Premium.

PURCHASED BUT STILL SHOWING FREE?

Check that Google Play is signed into the account used for the purchase, then reopen Molt Score and use Restore Purchase where available.

CANCEL A SUBSCRIPTION

Subscription management is handled through Google Play. Cancelling prevents future renewal while access generally remains until the end of the paid period.

REFUNDS

Refunds and cancellations are handled in accordance with Google Play policies and applicable consumer law.